Matthew’s hearing loss journey began in late 2009, when an inner ear virus led to deafness in his left ear. Hearing loss presented significant challenges for Matthew, who felt he could no longer socialise – “I became a social outcast… I didn’t want to socialise as I couldn’t hear in crowded places; this led to depression.”
Matthew realised something needed to be done about his hearing loss. He underwent an assessment at Northside Audiology, where it was determined that he was a suitable candidate for a Cochlear implant.
Although the initial device switch-on process was “a bit robotic at first and took a little while to get used to,” the staff at Northside Audiology worked with Matthew’s Cochlear implant programming, making gradual adjustments until it was perfect.
Matthew’s hearing with his Cochlear device was “a great improvement, especially in noisy and crowded places.” The ongoing support provided by Northside Audiology to monitor his progress was also a delight for Matthew: “I could not fault it.”