2010 was when Jeanette first realised she had experienced hearing loss. “I had an attack where I lost my balance and had ringing in my ears.” Jeanette’s hearing loss led to a degree of social isolation: “I had no social life because I would go out with a group of friends and couldn’t get into a conversation because I couldn’t hear… so I would get depressed and make excuses not to go out.”
Jeanette underwent an assessment at Northside Audiology, which she described as simple and relaxed. After her subsequent Cochlear implant, Jeanette describes her hearing as “100% better.” The ringing in her ears has improved significantly; and if she has a conversation with someone sitting to her left, she can hear them. “It took a lot of getting used to, but it was all worth it.”
The personalised follow-up provided by Northside Audiology has also been a delight for Jeanette, who says she was “treated as an individual, not a number.”
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